These Terms and Conditions (“Terms”, “Terms of Service”) govern your use of the website and services provided by Lake Hamilton Movers (“we”, “our”, “us”). By accessing or using our website or services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms, please do not use our services or website.

1. Services

We provide professional moving services, including local and long-distance moving, commercial moving, residential moving, and storage solutions. Our services include packing, loading, unloading, and transportation of personal or business items. Detailed descriptions of our services are provided on our website and may vary depending on the specific needs of each customer.

2. Booking and Payment

• To book a move, you must provide accurate details regarding your move, including the date, time, location, and the number of items to be moved. A written estimate or quote will be provided after the consultation.
• Payments are due before or at the time of the move, as agreed upon at the time of booking.
• We accept payments by credit card, debit card, and other payment methods as specified at the time of booking.
• Deposits may be required for some services and are non-refundable unless otherwise stated in the agreement.

3. Cancellations and Changes

• Cancellations: If you need to cancel your scheduled move, we request that you notify us at least 48 hours in advance to avoid a cancellation fee.
• Rescheduling: If you need to reschedule your move, please contact us as soon as possible. We will attempt to accommodate your new request based on availability.
• Changes to Services: Any changes to the scope of work or services must be communicated at least 24 hours before the scheduled move.

4. Responsibilities of the Customer

• Accurate Information: You agree to provide accurate and complete information regarding your move. Failure to do so may result in additional fees or delays.
• Access to Property: You must ensure that movers have access to your property and that any necessary parking or special access is provided.
• Valuables: You agree not to place high-value items (such as jewelry, documents, or other precious items) in boxes for standard moving unless you specifically request full-value protection for those items.
• Unlawful or Hazardous Items: You are responsible for ensuring that no illegal, hazardous, or dangerous materials are included in your items for moving. We reserve the right to refuse transport of such items.

5. Liability and Insurance

• Liability: Our liability for damages to your items during the move is limited to the terms outlined in our insurance coverage, unless additional insurance is purchased. We are not liable for damages caused by circumstances beyond our control, such as weather events, accidents, or delays.
• Insurance Coverage: Basic insurance is included in your moving service, which covers a percentage of the value of items lost or damaged during transport. We also offer additional coverage options, such as full-value protection, to provide further peace of mind.

6. Indemnity

You agree to indemnify and hold Lake Hamilton Movers, its employees, contractors, and affiliates harmless from any claims, damages, liabilities, or costs arising from your breach of these Terms, your use of our services, or any third-party claims related to your move.

7. Limitations of Liability

• Lake Hamilton Movers is not responsible for indirect, incidental, or consequential damages arising from the use of our services.
• We are not responsible for damages or losses resulting from the delay of services caused by external factors such as traffic, weather, or other unforeseen events.

8. Termination

We reserve the right to terminate or suspend services to any customer if they breach these Terms or engage in unlawful or unethical conduct during the move. Termination does not absolve the customer from any outstanding fees or payments owed.

9. Privacy and Confidentiality

Your personal information is protected by our Privacy Policy, which outlines how we collect, use, and protect your information. We are committed to maintaining the confidentiality and privacy of your personal data.

10. Dispute Resolution

In the event of a dispute arising out of or related to these Terms or your use of our services, the dispute will be resolved through binding arbitration, in accordance with the laws of the state in which our services are performed.

11. Modifications to Terms

We reserve the right to modify, update, or revise these Terms at any time. Changes to these Terms will be posted on our website, and the updated Terms will be effective immediately upon posting. We encourage you to review this page periodically to stay informed of any changes.

12. Governing Law

These Terms and Conditions are governed by the laws of the state of [Insert State], and any disputes will be resolved within the courts of that state.

13. Contact Information

If you have any questions regarding these Terms and Conditions or any of our services, please contact us at:

Lake Hamilton Movers
Phone: +1 [Insert Phone Number]
Email: info@lakehamiltonmovers.com
Address: [Insert Address]

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Note: Please review these Terms and Conditions thoroughly before using our services. These terms may be updated or revised, and it is your responsibility to stay informed of any changes.